Shipping & Returns
SHIPPING INFO
To keep shipping times and costs down, we've partnered with Amazon to fulfill and ship all our orders. Every order is carefully picked and packed and sent to you within the delivery windows listed below.
AVERAGE DELIVERY TIMES
| Australia |
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UK |
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Standard: 2 - 6 business days Tasmania & Northern Territory |
Standard: 3 - 6 business days NWT, Nunavut & Yukon |
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Standard: 3 - 5 business days |
*If you live in a country not listed above, please contact us to see if delivery is available in your country.
CROSBY RETURN POLICY
If you’re not 100% satisfied with your purchase, you can return it within 30 days of delivery for a refund. Original shipping charges are non-refundable, and the customer pays any return shipping costs. If your item arrives defective, contact us and we’ll replace it free of charge or give you a full refund, including original shipping. If you need help troubleshooting a product, check out our instructions page or contact us. We're happy to help.
